Frequently asked questions

When will my purchase be shipped?
Your order will be shipped within 2-4 days of placement, unless otherwise specified in the product description.

Is payment secure?
Payments are processed securely through PayPal, Stripe for credit card transactions, or via online banking. All transactions are instant, and we do not store any personal data or passwords on our website. Your payments to our e-shop are completely safe.

How do I calculate shipping costs?
Shipping costs are calculated automatically when you enter your address. The cost will vary based on your location and the weight of the package.

Is delivery guaranteed?
All products are shipped via courier or postal service and come with a tracking number, so you can monitor your order at any time. Delivery is guaranteed.

How can I return a product?
You can return any product within 15 days of delivery, provided it hasn't been damaged or altered. Please note that you will be responsible for the shipping costs for both the return and any new order.